| Webinar
Online Compatibility
Healthcare Web Summit webinars
typically use Accuconference's insight™ web conferencing facility. insight™ does not require any download to access the presentation. Cross browser compatible,
insight™ also operates on all operating systems. All you need to
access the webinar facility is any current web browser such as Internet Explorer or
Firefox. The webinar facility uses port 80 for your connection, so if you can access the internet you can use
the service, without any firewall issues.
Webinar Security and Technical Connection considerations
The web conference application (to view speakers advancing the slides, participate in live chat, etc) is easy-to-use and requires no software to install. As long as you have access to the Internet, you can access the web conference application! However, if your Internet access is behind a firewall and/or you are concerned about accessing the web conference,
we strongly encourage you to log into the Webinar portion of the event in advance of the scheduled start time, using the instructions
to “access the Webinar Portion”, which will be included with
your dial-in instructions sent 1-2 business days before each
event.
Once you’ve logged in, you will see a light in the tiny box in the lower right hand corner of the presentation screen (note, there may be a delay of several seconds to see the light). If the light is
Green, then your computer is receiving data properly. If the light is
flashing, then your computer is in the process of receiving data. However, if the light in the tiny box is
RED, then your computer is having trouble loading the speaker presentation. If this occurs, place your cursor over this tiny box and you will see a message: “Connection light; Click to transmit debug information.” If this occurs, please click to send the debug information to the webinar systems technical specialist and contact them directly at
1.800.989.9239 to troubleshoot the connection problem and to ensure all will go smoothly for the live event. |