General Support Information
Click here to review general attendee information on using our webinars and web summits.

E-newsletter and Notice e-mail addresses
If you are not receiving our e-mail notices or e-newsletters, click here to find the applicable e-mail address(es) to add to your e-mail inbox to ensure that your spam filter is not blocking any of our announcements.

Webinar Online Compatibility
Click here for information on Webinar Online Compatibility with your environment.  

Webinar Post-Event CDs or Flash Drives
To access files on the post-event CD or Flash Drive, simply open the menu.pdf file, which will have links to the event information and faculty bios; full-length webinar audio recording, and the faculty slide presentation, or any video or other files that might be included.

Web Summit Pre-Recorded Presentations
Web Summits provide pre-recorded faculty presentations in addition to a live webinar. The Pre-Recorded Presentations  are currently delivered as videos provided in Windows Media File format, incorporating slide presentations synchronized with audio. You can also choose to download the slide presentation in pdf format. The online versions provide two downloadable options, one produced in higher resolution quality, but requiring a longer download time; the other produced in lower resolution quality, with a shorter download time. Please note, the event CD-ROM or flash drive contains a much higher resolution quality Windows Media File.  To view the Presentation, you can click the desired link from the Pre-Recorded Session Menu page, Also please note, some previous year Web Summit events provide pre-recorded presentations as audio only Podcasts.

If you are having difficulty in viewing the presentations, there might be several reasons why the presentation is not being successfully viewed. These could include that you do not have a media player, or you do not have a current, compatible media player, or that you do not have the minimum system requirements to run the media player. Remember, you will also need speakers or headphones connected to your system. Should you have difficulty hearing the video clip, you should adjust your media player or system’s volume control, and enable or increase the volume.
For the higher resolution video, You will need to have a media player that can play .wmv (Windows Media Video) such as the current Windows Media Player. If your Windows Media Player or other compatible media player does not have the current components necessary to run the file, the Media Player should automatically download them for your should you be connected to the Internet at the time. For the lower resolution video, you will need to have Real Player. Links are provided at right for free downloads and support for Windows Media Player and Real Player.

You can not print from the presentation video files. However, should you wish to print a slide presentation, select the link to download the pdf file of the slide presentation.

• Click here to review the terms of use and privacy policy for attendees.
   
• Click here to find out what time your event starts in your time zone.
   
• Current Adobe Acrobat (.pdf) Reader Download
   
• Microsoft Download Center for Powerpoint (.ppt) Viewers Windows Media Player, and other Microsoft applications
    
• Microsoft Technical Support Center
    
• Real Player Support Center and Downloads