Check, and Check, & Triple Check! – the Discipline of Member Identity Intelligence

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Check, and Check, & Triple Check! – the Discipline of Member Identity Intelligence 
Member identity is the life blood of any risk-bearing industry. The many facets of a member’s identity can impact compliance, outcomes, overall benefit program effectiveness, and engagement strategies. Considering the criticality of identity data, many health plans nevertheless struggle to identify, aggregate and analyze information in a holistic manner. The price of focusing on new benefit programs, care payment models and care coordination may be too often paid for by the lack of “blocking & tackling” processes in ensuring data integrity within member identity insight. This creates risk over time. Failure to concurrently enhance discovery and insight into new dimensions of member identity can directly impact sustainability.

This complimentary On-Demand webinar presentation will explore the complexities of member identity and its layers of multi-dimensionality and methods within the industry to weave this information across the business operational continuum. Participants will be pushed to both redefine desired informational outcomes from identity data, but also understand the opportunities to augment in-house data with other public and proprietary data resources. The health plan workflow will be illustrated from an at-risk versus optimized setting based upon a scale of identity intelligence development. Insight into past experiences and critical components for success in leveraging data resources & practices, without compromising administrative or claims systems, will be explored within the context of:
  • Differentiating enrollment insight versus performance insight
  • Positioning for “next gen” health payer-provider collaboration
  • A platform to evolve the entire enterprise from reactive to proactive
  • Leveraging discovery techniques within the care delivery arenas that can be automated to impact deeper   
    member insight for the plan

Learning Objectives

Participants will learn about:

    •  The degree of member identity volatility and its impact on risk.
    •  The current and emerging market drivers that make integrity of member identity critical to sustainability.
    •  The opportunities in the industry to implement game-changing intelligence discipline practices and what they     
    •  Industry opportunities to leverage even further insight into identity through social determinants of health   
       data and validation models.


Who Should Attend
Interested attendees would include:
  • Director of Member Enrollment & Engagement
  • VP Marketing
  • Director of Member Care Programs
  • VP New Benefit Programs
  • Director of Risk Management
  • Director of Business Retention
  • Director of Provider Relations

Attendees would represent organizations including:

  • Health Plans
  • Provider Networks
  • Integrated Delivery Systems
  • Accountable Care Organizations
  • Hospitals and Health Systems
  • Medical Groups
  • Other Providers
  • Third Party Administrators
  • Employers
  • Government Agencies
  • Other Stakeholders
Check, and Check, & Triple Check! – the Discipline of Member Identity Intelligence 
  On-Demand video of this webinar is complimentary for qualified applicants. This video includes an audio recording of the webinar synchronized with the presentations slides.
Register Now  

Click here to register and view the On-Demand video now

Kathy Mosbaugh

Rick Ingraham
Director Vertical Markets
LexisNexis Risk Solutions
  Mr. Ingraham serves LexisNexis® Health Care as Director, Vertical Markets with a special focus on health delivery and payment sectors. A leader in the health industry’s insights and analytics, he leverages his 36+-year career to enable team effectiveness in thought leadership, vision, strategy, product development and brand awareness. An accomplished public speaker and proven executive relationship builder, he presents senior management experience in the health care, insurance, analytic software and regulatory industries.

Kathy Mosbaugh

Erin Benson
Director Market Planning
LexisNexis Risk Solutions
  Ms. Benson serves LexisNexis® Health Care as Director, Market Planning. Her focus is on the development and execution of strategic planning for Member Identity and Socioeconomic Determinants of Health solutions. Prior to joining LexisNexis, Ms. Benson was a Senior Consultant at Deloitte Consulting. She holds a Bachelor’s and Master’s degree in Human and Organizational Development from Vanderbilt University and an MBA in Strategy and Management from Duke University, The Fuqua School of Business.
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