Unconventional Paths To Reducing Patient Readmissions, co-sponsored by DNV GL - Healthcare

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Unconventional Paths To Reducing Patient Readmissions, co-sponsored by DNV GL - Healthcare.
Hospitals have been bedeviled in recent years by patient readmissions. They often cost acute care providers tens of thousands of dollars per patient, as the Medicare program and even private payers have aggressively moved to impose financial penalties.

The general advice for reducing readmissions is all over the map, and it is becoming increasingly clear that what might work for a specific hospital or healthcare system may not work for another. Payer mix, social determinants of a patient's health and a variety of other factors can come into play, and can dramatically shift from community to community.

CoxHealth, a six-hospital system in southwest Missouri, spent years trying to follow industry "best practices" to try and reduce its rate of readmissions, but to no avail. Instead, it created a successful readmission reduction program by closely analyzing its own discharge data, identifying high-risk patients and creating a focused, proactive readmissions reduction program in conjunction with local first responders. The result was a double-digit drop in readmissions.

Please join us on Thursday, November 15, 2018 at 11 a.m. Pacific / 2 p.m. Eastern, as DNV GL Healthcare CEO Patrick Horine and Amanda Hedpeth, Kari DiCianni and Jared Graves of CoxHealth discuss their health system's journey as part of the HealthcareWebSummit event, Unconventional Paths To Reducing Patient Readmissions.
Learning Objectives

After attending this webinar, attendees will be able to:

  1. Understand how hospitals and healthcare systems should use own their patient data when constructing readmission prevention and other quality of care programs.
  2. Identify potential strategies and tools when addressing patient readmissions.
  3. Understand how electronic medical records can be used to identify at-risk patients.
  4. Learn how to work with other key community members, such as local first responders, when improving quality of care.
  5. Learn to properly identify and manage patient data that correlates to quality of care.
  6. Learn to properly identify and manage patients that are at risk for readmissions.
  7. Customize a readmissions reduction program.
  8. Collaborate with accrediting agencies to improve the quality of care.
Who Should Attend

Interested attendees would include:

  • C-Suite Executives
  • Analytics Executives and Staff
  • Medical Directors
  • Hospital Quality Directors
  • First Responders
  • Value-Based Payment Directors
  • Population Health Executives and Staff
  • Care Management Executives and Staff
  • Planning and Strategic Executives and Staff
  • Business Intelligence Staff
  • Other Interested Parties

Attendees would represent organizations including:

  • Hospitals and Health Systems
  • Health Plans
  • Provider Networks
  • Pharmacies
  • Government Agencies
  • Life Sciences Organizations
  • Solutions Providers
  • Associations, Institutes and Research Organizations
  • Media
  • Other Interested Organizations
  Registration is Complimentary for qualified applicants. Applications will be accepted by the Summit co-sponsor according to their criteria. Applicants approved for registration will be notified by Summit within several business day business days of application.
Register Now   Click here to register (All registrations must be received before 12:00 PM Eastern on Wednesday, November 14)
Patrick Horine

Patrick Horine
Chief Executive Officer
DNV GL Healthcare

Patrick Horine serves as the President and Chief Executive Officer of DNV GL Healthcare, Inc. He is responsible for the North American healthcare business of DNV GL, which includes a growing portfolio of standards-driven accreditation and certification services.

Patrick was part of an entrepreneurial team that created and brought to market the first new hospital accreditation program in the United States since the 1960s when Medicare was started. This program, the DNV GL National Integrated Accreditation of Healthcare Organizations (NIAHO®), has attracted more than 400 hospitals, and is recognized for its unique design, which integrates Medicare compliance with the ISO 9001 Quality Management System.

Patrick has more than 25 years of healthcare management experience, and has held various leadership positions in hospitals including that of Chief Executive Officer, Chief Operating Officer, and Vice President for Quality and Business Development. He has a master’s degree in Hospital and Health Administration from Xavier University.

Amanda Hedgpeth

Amanda Hedgpeth
Vice President of Clinical Services



Amanda Hedgpeth has been Vice President of Clinical Services at CoxHealth, a position she has held since early 2014. Prior to this position Hedgpeth was the Assistant Vice President. She began her career at CoxHealth in 2005 as a budget analyst.

Hedgpeth's current responsibilities at CoxHealth include oversight of numerous clinical departments including two emergency departments, air and ground ambulances, the oncology service line, respiratory and case Management. She also has systemwide responsibilities for performance improvement and innovations. She holds a bachelor of science in accounting from Missouri State University and a master of business administration from Missouri State University.

Kari DiCianni

Kari DiCianni
System Director of Performance Improvement



Kari DiCianni has 25 years experience in applying and teaching the Lean model and philosophy of process improvement. She spent 15 years in automotive manufacturing learning and applying the concepts as a plant manager and supplier to Toyota and has 10 years of experience applying the concepts in a healthcare environment at CoxHealth.

She earned her bachelor of arts degree in writing from Aurora College in Illinois, and received her certification in advanced Lean in healthcare from Virginia Mason University. She was also a Missouri Quality Award Examiner for the year 2013 and has extensive background in the Malcolm Baldrige process.

Jared Graves

Jared Graves
Process Improvement Specialist



Jared Graves has been a performance improvement specialist with CoxHealth since June 2017. He received a master of business administration degree and a bachelor of science degree in industrial engineering from the University of Missouri.

Jared's current role in the CoxHealth performance improvement department is to lead project teams through improvement projects identifying waste, reducing cost, increasing reimbursement, and improving clinical outcomes.

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