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Finding Value in Behavioral Health Management: Improving Chronic Care Outcomes Through Depression Management Coaching 
 
Overview
Behavior change is fundamental to consumer-directed plans, value-based plans, and pay for performance initiatives. While there is a body of evidence showing that behavior change can be encouraged, there is also a body of evidence that describes the impediment depression and anxiety can bring to resolving health risks.

Further, not all lack of behavior change can be attributed to depression and anxiety, either together or alone. Rather, financial stress from volatile economic pressures, social stress from family dynamics or substance abuse, and diagnoses of chronic disease can all be stressors that need attention. Often, however, the distress is treated with anti-depressants when depression is not the underlying condition, or the distress is under-treated when depression actually is the condition. Without recognition of the miscues in chronic care management, outcomes for chronic disease such as diabetes, heart disease, arthritis, cancer, asthma, and more can be more difficult, and much more expensive, to treat.

Recognition of these stressors and the ability to distinguish between them is the subject of this intriguing seminar co-produced with the Center for Health Value Innovation. A new, validated and patented protocol for redirecting patients into depression-management coaching for adherence to interventions, or into other services that can help restore balance and competency to the individual.

Hear from leaders in the Center, Chief Medical Officer Jack Mahoney MD, and President Cyndy Nayer, along with Fred Newman, CEO of Coordinated Health Solutions, provider of the patented Pharmacy Intervention Protocol (PIP). There are real-world outcomes to be shared, and questions that attendees will want to ask about outcomes-based contracting for emerging services such as these.
Learning Objectives
Participants will be able to:
  1. Understand the distinction in outcomes when a full coaching project for depression and anxiety is applied.
  2. Identify opportunities in your population to re-think the protocols for chronic care and escalate the reduction in health and cost risks.
  3. Identify key markers for outcomes-based contracting in chronic care, depression management, and return-to-work.
  4. Engage in interactive learning through online question submission, attendee feedback and opportunity for follow up questions, and networking with attendees, faculty and other professionals through a dedicated LinkedIn group
Who Should Attend
Interested attendees would include:
  • C-Suite Executives
  • Corporate Benefits, Human Resources, Compensation & Total Rewards Executives
  • Corporate Retiree Health, Risk Management & Disability Management Executives
  • Corporate Health & Wellness, and Finance Executives and Staff
  • Employer Relations and Business Development Executives
  • Medical Directors
  • Care Management Executives and Staff
  • Provider Network Executives and Staff
  • Clinical Executives
  • Clinical and Business Intelligence Staff
  • Population Management Executives and Staff
  • Member Engagement Executives and Staff
  • Other Interested Parties

Attendees would represent organizations including:

  • Employers
  • Health Plans
  • PBMs
  • Pharmaceutical Organizations
  • Third Party Administrators
  • Care Management and Populations Health Organizations
  • Provider Networks
  • Accountable Care Organizations
  • Solutions Providers
  • Associations, Institutes and Research Organizations
  • Media
  • Other Interested Organizations
 
Registration
Finding Value in Behavioral Health Management: Improving Chronic Care Outcomes Through Depression Management Coaching 
 
  Individual Registration Fee: $195. Audio Conference CD-ROM: $40 for attendees; $285 for non-attendees after the event.

Corporate Site licensing also available. Click here to register or call 209.577.4888 We look forward to your participation in this event!

 
 
Faculty
 
Cyndy Nayer
Cyndy Nayer, M.A.
President, CEO and Co-founder, Center for Health Value Innovation
  Cyndy Nayer, M.A., is a Founder of the Center for Health Value Innovation and serves as its President and Chief Executive Officer. Under her direction, CHVI, a national, non-profit organization, has grown into the nation’s premier organization dedicated to sharing the evidence of improved health and economic outcomes through value-based designs. Nayer is a nationally recognized thought leader on value-based benefit design and continues to provide education, insight and guidance to CHVI’s growing membership as well as to government leaders, national media, and other industry stakeholders. She has been a vital part of the emergence, adoption and change in the value-based designs and, specifically responsible for, their link to outcomes-based contracting™ and consumer-directed health. She is the author of the groundbreaking manuscript, Outcomes-Based ContractingTM: The Value-Based Approach for Optimal Accountability (www.vbhealth.org/evidence-2/outcomes-based-contractingtm).

Nayer continues to champion and develop these concepts through ongoing research initiatives with CHVI members and partners and through keynote presentations at national conferences and business coalition events. A published authority on health quality improvement with value-based designs, Ms. Nayer has authored numerous industry papers, articles and books including co-authoring CHVI’s first book, “Leveraging Health: Improve Health Status and Bend the Trend on Financial Outcomes with Value-Based Designs,” in 2009 and personally authoring a consumer handbook for value-based health decisions in 2006, “101 LifeTips for Personal Health Management” in which she defines the roadmap for becoming the CEO of one’s health-wealth portfolio, a copyrighted concept.

She is the former Chair of the Missouri Governor’s Council on Health and Fitness where she convened and advised the establishment of the Office of Women’s Health for the State. Ms. Nayer also received the CEO Leadership Award for Consumer-Directed Health in 2008. As the voice of CHVI and a health improvement expert, Nayer forged multiple strategic alliances for the Center, aligning its resources to share the business and academic evidence of improved health status and reduced health cost trend when consumers have access to affordable prevention, risk management, and chronic care. Committed to making value-based designs and outcomes-based contracting an integral component of health system transformation, Nayer is leading CHVI in its support of major efforts in both the public and private sectors.

A graduate of Washington University, Nayer also holds a graduate degree in Gerontology with a special focus on Healthy Aging and is a frequent speaker and lecturer on a variety of healthcare issues.

 

 
John Mahoney, MD
John J. Mahoney,
M.D., M.P.H,
 Chief Medical Officer and Co-founder, Center for Health Value Innovation
  John J. “Jack” Mahoney, M.D., is a founder of the Center for Health Value Innovation and serves as its Chief Medical Officer. In 2008, Dr. Mahoney was named as a Fellow of the Center, along with other prominent health benefits executives and thought leaders who are committed to advancing value-based health design. He is a co-author of the first book from the Center, Leveraging Health: improve health status and bend the trend on financial outcomes with value-based designs.

Dr. Mahoney is a well-respected leader in the value of investing in workforce health, known for his strategic and disruptive thinking and advocacy for change at the person and population level. He is at the forefront of articulating Center policies, advancing the concept that reductions in Rx access are not stand-alone initiatives for driving sustainable cost trend reduction. With his guidance and input, the Center for Health Value Innovation promulgates a leadership position in value-based design, advocating the use of data to drive decisions for investing in modifiable behavior change. Dr. Mahoney is credited with advancing the concept that these activities must be married to condition or disease management and tightly controlled – and that they are tied to a comprehensive communication strategy focused on the goals of the person and aligned with the corporate growth strategy. He advises that goals must be set at the appropriate level and communicated to all the stakeholders – including physicians – in order to generate improved outcomes.

Dr. Mahoney is co-author of three books that analyze the value-based insurance initiative: Leveraging Health; Total Value Total Return: Seven Rules for Optimizing Employee-Health Benefits for a Healthier and More Productive Workforce (2006) and BeneFIT Design: Seven Steps to Value-Based Health Benefit Decisions (2007). These challenge traditional health care benefit plans and strategies, and contribute to the health care industry’s discourse on providing evidence-based benefits and interventions in managing the health of employees.

Currently, Dr. Mahoney serves as a consultant to Pitney Bowes, where he was formerly the company’s Global Health Strategy Director, Chief Medical Officer and a key team leader for its innovative health care programs. His responsibilities included advanced health care planning for employees and benefits planning for employees and retirees. Subsequent to retiring from his full-time position, Dr. Mahoney has assumed the role of Chief Consultant for Strategic Health Initiatives at Pitney Bowes and continues to be active in shaping the company‘s health care programs. In addition, he is the Medical Director of the Florida Healthcare Coalition.

Dr. Mahoney formally joined Pitney Bowes in 1997 as Corporate Medical Director and Global Healthcare Management Director after serving as the company’s chief health consultant for several years. During the mid-1990’s he developed the integrated health platform for EAP, behavioral health and clinical health that showed the total improvement when access and affordability were improved. He was instrumental in revamping the company‘s health insurance system and is the architect of the value-based design launched in 2002. At this time, Pitney Bowes became the first company in the country to fully implement the strategy known as value-based insurance design, in which the employer uses financial incentives to encourage workers to stay healthy.

Dr. Mahoney received his undergraduate degree from Boston College and his Medical Degree from the Medical College of Virginia. He also received a Masters Degree in Public Health from UCLA.


 

 
Fred Newman
Fred Newman
Founder and CEO, Interface EAP and Coordinated Health Solutions
  Fred Newman is the founder and CEO of Interface EAP and Coordinated Health Solutions. In the mid-eighties he was the CFO of a public company that owned and managed psychiatric hospitals. It was in this position that he saw the need for a behavioral healthcare company with a proactive approach for addressing the impact mental health has on medical costs, productivity, and other labor costs.

Fred founded Interface EAP in 1989, which began providing services on a national scale in 1990. In 2004, Interface began development of its now patented Pharmacy Intervention Protocol (PIP) to address the quality of care and costs issues resulting from the high use of antidepressants and other target psychotropic medications within the general medical setting. In 2010, Coordinated Heath Solutions was established to coordinate PIP with other EAPs.

Fred has previously served on the board of the Texas Association of Benefit Administrators (TABA) and the Benefits Committee for the Self Insurance Institute of America (SIIA). He currently serves on the board for Mental Health America – Texas, and was recently elected to the board for Employee Assistance Society of North America (EASNA). He has presented programs on behavioral healthcare management to numerous groups including Benefit Management Forum & Expo, SPBA, TABA, WorldatWork, SIIA, URAC, Pharmacy Benefit Management Institute (PBMI), and Health Care Administrators Association (HCAA). In addition, he has authored several articles for industry publications including The Self-Insurer, The Journal of Employee Assistance, and TABA’s The Benefit.


 
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